You can also place your order by telephone on weekdays from 8.00 am to 4.00 pm at +358 (0)10 520 3455.
When a telephone order is placed, the order centre sends the transport documents electronically for the orderer to print. If you are unable to print the documents at your collection site, be sure to mention that when placing your order!
Note! The customer number 50016759 must always be given when placing an order.
For transport, batteries and accumulators must be transferred to transport boxes provided by Recser Oy or other suitable transport packages.
The printable documents for the pick-up consist of a waybill printed on three pages and package-specific address tags. Two of the printed and signed waybills are given to the transporter and one is kept at the pick-up site. In accordance with the requirements set for transfer documents in the Waste Act, the pick-up site must keep the waybill for 3 years.
One printed address tag is attached to each full box. The battery boxes must be placed ready for pick-up in the usual cargo loading area of the collection site. Please provide more detailed pick-up instructions when placing your order.
A full box is picked up within 7 days of the order and empty replacement boxes are delivered automatically in connection with the pick-up. Transport boxes must only be handed to a representative of DB Schenker!